Terms and conditions

The terms and conditions of the B-Ace Nutrition™ website and our privacy policy govern the use of the B-Ace Nutrition website. We advise that you read these carefully, as they affect your rights and liabilities as a customer under the law. If you do not agree with our terms and conditions or privacy policy, please do not continue to use the B-Ace Nutrition website.

Any services provided by B-Ace Nutrition require acceptance of these terms and conditions. If you do not agree with the terms and conditions and privacy policy, you will be unable to request services from this website.

B-Ace Nutrition operates as a trading brand. Our team can be contacted via email at info@bacenutrition.com.

1. Use of the site

The B-Ace Nutrition website is provided to you free of charge for personal use, subject to these terms and conditions and our privacy policy. By using the website, you agree to be bound by these terms and conditions and our privacy policy.

The website operates as an online store and includes additional content such as nutritional information, blogs, recipes, and live updates. These terms govern your use of the website, online store, and related services.

2. Future amendments

We may update these terms and conditions from time to time. Any changes will be communicated via email using the address you registered with, or by posting a notice clearly on the website.

If you do not agree with the updated terms, you should stop using the website. Continued use of the website indicates acceptance of the revised terms and privacy policy.

3. Registration

If you register with B-Ace Nutrition or purchase as a guest, you confirm that:

• You are at least 18 years of age
  
• You are entering into a legally binding agreement
  
• You are not impersonating another person or entity
  

All information provided during registration must be accurate and up to date. You are responsible for updating your details through the “My account” section if changes occur.

4. Use of your data

We use your data solely to fulfil orders and operate our business effectively. Your information may be shared with trusted third-party providers, such as delivery partners, to complete your order.

Marketing communications are only sent in accordance with our privacy policy. You may unsubscribe at any time via the unsubscribe link or by contacting info@bacenutrition.com.

If you have questions or concerns about your data, or wish to update your preferences, please contact our customer service team.

5. Password protection and security

When registering, you must create a secure password. You are responsible for maintaining its confidentiality and for all activity conducted using your account.

If you suspect unauthorized access to your account, contact us immediately. We reserve the right to suspend accounts or request password changes if misuse is suspected.

6. Order process

Orders placed on the website create an electronic contract. By clicking “Place order,” you agree to these terms and conditions and our privacy policy.

Order confirmation emails are sent after purchase. If you notice an error, contact us immediately. Acceptance of the contract occurs when your order is dispatched.

Orders may be declined due to stock availability, payment authorization issues, pricing errors, or eligibility requirements.

7. Voucher codes

Voucher codes may apply at either product or basket level. Product-level discounts may be combined, but cannot be used with basket-level discounts.

Voucher codes are non-transferable, have no cash value, and may be withdrawn or restricted at any time. Promotions may include minimum spend thresholds.

8. Returns and refunds on promotional offers

Refunds for promotional items will reflect the discounted price paid. Bundle products must be returned in full to qualify for a refund.

9. Excluded services

Internet access is required to use the website. We are not responsible for third-party connectivity costs.

10. Intellectual property

All website content is protected by intellectual property laws. Content may be viewed and printed for personal use only. Commercial use, reproduction, or distribution is prohibited.

11. Limitations

You may not use the website for unlawful, abusive, threatening, harmful, or obscene purposes, or to disrupt other users or systems.

12. Website availability

We aim to keep the website available at all times, but uninterrupted access is not guaranteed. If issues occur, please contact us with details.

13. Account suspension or cancellation

We reserve the right to suspend or cancel accounts that breach these terms. Cancellation does not affect existing rights or liabilities.

14. Liability

We strive to ensure website accuracy but cannot guarantee error-free content. Liability is limited as permitted by law.

15. Third-party websites

We are not responsible for third-party websites accessed through links on our site.

16. Advertisers and sponsors

We are not responsible for the content or accuracy of advertiser or sponsor materials.

17. Communications

Communications are primarily electronic. Notices sent via email or posted on the website are considered legally valid.

18. Health disclaimer

B-Ace Nutrition products should be used alongside a balanced diet and training program. Discontinue use and seek medical advice if adverse reactions occur.

19. Delivery

Delivery times are provided at checkout. Customers are responsible for accurate delivery information and availability at delivery.

20. Defective goods

If defective goods are received, contact us immediately. We will arrange a refund or replacement as applicable.

21. Use of forums

Users are responsible for content posted in forums. We reserve the right to remove content or terminate access at our discretion.

22. Special offers

Special offers may be added or removed without notice and are subject to applicable terms.

23. Pricing

Prices are subject to change. Errors may occur and will be corrected when identified.

24. Free gifts

Free gifts are conditional and must be returned if an order is cancelled or refunded.

25. Data protection

We respect your privacy and protect personal data in line with our privacy policy. Information is shared only with necessary service providers.

26. Governing law

These terms and conditions are governed by applicable laws.

27. Entire agreement

These terms form the entire agreement between you and B-Ace Nutrition. If you have questions, please contact info@bacenutrition.com.